Vietnam Airlines upgrades airport navigation tool
Vietnam Airlines has added a series of 67 airport maps including 9 domestic and 58 global maps to help passengers breeze through the gates, lounges and shops, as it continues investing in technology to enhance airport experience.
By incorporating InMapz, the no 1 indoor maps app, into Vietnam Airlines mobile app, the carrier is the first Asia-based airline to offer digital wayfinding airport maps and has more maps than any other airline in the world.
Available on iOS and Android, the airport maps will be available on the free Vietnam Airlines app and Vietnam Airlines website. Customers are provided with a clear and detailed view of their surroundings via their phones from check-in and departures right through to baggage collection.
Le Hong Ha, Executive Vice President of Vietnam Airlines stated, “The airport maps give travellers the confidence to quickly navigate the airports despite the unfamiliar environment and therefore making the travel experience more relaxing. Onboarding innovative technology to leverage the potential of Industry 4.0 revolution is essential to our continued success and further demonstrates our ambition to become a digital airline with Skytrax 5-star status.”
Mr. HD Vo, Founder and CEO of InMapz commented, “We are honoured to collaborate with Vietnam Airlines, one of the leading airlines in the region to leverage InMapz mapping platform that integrates with mobile phones and location beacons. Our open API also compliments other technology such as digital display touch screen kiosks. As leading, innovative companies, we believe technology can enable today’s Smart Airports to provide greater convenience to travellers.”
This launch follows previous development of Vietnam Airlines’ mobile application which allows users to search for flights, book tickets and pay through various online methods, download online mobile boarding passes, change seats, check flight schedules, receive notifications for flight delays and gate changes, purchase additional services…via a few simple taps. The new version was built on a high-tech platform to bring customers more user-friendly interface and enhanced functionalities.